Privacy Policy

Company: Golden Ark General Trading FZC
Website: africanores.com

This Privacy Policy outlines how we collect, use, and protect the personal data of users who visit or interact with africanores.com. By accessing or using our website, you consent to the practices described below.

1. Information We Collect

We may collect the following types of data:

  • Contact details: name, email, phone number (via contact forms)
  • Technical data: IP address, browser type, device information
  • Usage data: page views, time on site, referring URL
  • Cookies: for analytics and functionality (see Section 5)

We do not collect sensitive personal data.

2. Purpose of Data Collection

We collect personal information for the following purposes:

  • Responding to inquiries and contact requests
  • Analyzing website traffic and performance
  • Ensuring technical functionality and security
  • Complying with legal obligations

3. Legal Basis

Our processing of your personal data is based on:

  • Your consent (e.g., submitting a contact form)
  • Legitimate interest (e.g., improving website performance)
  • Compliance with applicable laws in the Sultanate of Oman

4. Data Retention

We retain personal data only as long as necessary for the purposes above. Email submissions may be stored for up to 12 months for administrative and legal reference.

5. Cookies & Analytics

We use cookies and similar technologies for:

  • Google Analytics 4 (aggregated visitor statistics)
  • Site performance optimization
  • Spam protection via reCAPTCHA (Google LLC)

By using our site, you agree to the use of cookies. You may disable them in your browser settings.

6. Data Security

We apply reasonable technical and organizational measures to protect your data against unauthorized access, misuse, or alteration. The site uses HTTPS encryption and server-side security protocols.

7. Third-Party Disclosure

We do not sell or rent personal data. Data may be shared with service providers (e.g., analytics or hosting providers) strictly for operational purposes and under confidentiality obligations.

8. International Transfers

Our servers and some service providers may operate outside Oman. By using this website, you acknowledge that your data may be transferred internationally in accordance with applicable data protection laws.

9. Your Rights

You may request:

  • Access to your personal data
  • Correction or deletion of your data
  • Objection to certain types of processing

Please contact us at: info@africanores.com

10. Changes to This Policy

We may update this policy periodically. Updates will be published on this page with the effective date.